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Parts: We use original equipment parts on all of our repairs, but are willing to use after market parts at your request; however, we do not guarantee their fit or reliability. We will not use after market parts on your vehicle at your insurance company's request without your approval. We are willing to install used parts to repair your vehicle, but will not use suspension parts which have a limited life new, because we have no way of reliably gauging the amount of life left in them. Used or after market parts are an excellent means of economically repairing an older vehicle that might otherwise total, meaning you wouldn’t have another monthly payment for a newer vehicle. If you have a question, e-mail me at: al@alsautobody.com Towing: Call MTR @ (907) 745-5252, Grizzly Towing @ (907) 775-9307, or Brett's Auto Mover @ (907) 232-6670 for towing service. If you have an accident after hours, they will hold your car until we're open and then deliver it to us. We can pay the tow bill, and then add it to your estimate. Rental Cars: We work with local car rental agencies to have rentals available to our customers and can make arrangements for you upon request. Your insurance company can fax them authorization and they will pick you up at our shop, when you drop your car off, and deliver you to our shop when your vehicle is done. Estimates: Our Estimates are free. If your working hours don't allow you to get here during ours, I will gladly wait and write you an estimate after hours (within reason) or on Saturdays given prior notification of what time you expect to be here - call for arrangements. Vehicles: We work on all makes and models. Payment: We accept checks or cash as payment for your repairs. Guarantee: All repairs are guaranteed as long as you own the vehicle, in regards to our workmanship. All parts are guaranteed as per manufacturer's warranty. Goal: Our goal is to work with you to get your vehicle back on the road in the best condition. We will deal with your insurance company in YOUR Best Interests. |
